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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Grimm

December 7, 2023

5  out of  5 rating by Mark Grimm
"Good comunication .i am happy with austin hardy state farm"
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Lakeshia Hardville

December 5, 2023

5  out of  5 rating by Lakeshia Hardville
"Austin was very helpful and thorough as I was making this change to a new insurance company."
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mike jones

December 5, 2023

5  out of  5 rating by mike jones
"This office is the best, their staff is friendly and fast to respond to any questions or claims you may have. Matt helped me save over $600 a year while giving me better coverage!"
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Larry Bojangles

December 5, 2023

5  out of  5 rating by Larry Bojangles
"Matt helped tailor my policies to provide me the coverage i need to protect my family, he got me auto, life, health and renters insurance for the same rate i was paying just for my auto insurance!"
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Erik Popplewell

December 4, 2023

5  out of  5 rating by Erik Popplewell
"Austin and his team are top notch. They care about their people like family and do right by them. Recommend highly!"
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shravan vg

December 1, 2023

5  out of  5 rating by shravan vg
"Greg Maddux , I wanted to express my sincere gratitude for the outstanding service you provided in helping me secure car insurance. Your assistance made the entire process smooth and stress-free. I appreciate your patience and the time you took to walk me through the various options, ensuring I fully understood the details. Your expertise in finding the best price for my car insurance needs was truly impressive."
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Tim Hudson

December 1, 2023

5  out of  5 rating by Tim Hudson
"Great customer service and very professional"
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Jessica's Tv!!

December 1, 2023

5  out of  5 rating by Jessica's Tv!!
"Very helpful every time I speak with Greg"
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John Doe

November 30, 2023

5  out of  5 rating by John Doe
"Great service, best State Farm office in Brentwood!!"
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Kyle Swinney

November 30, 2023

5  out of  5 rating by Kyle Swinney
"Austin and his team helped me through my entire claim process effortlessly and were there immediately when I needed them! Reliable, personable service isn’t common these days and they provided it. Thank you!"
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Gabe Pagano

November 28, 2023

5  out of  5 rating by Gabe Pagano
"talked to Greg on the phone and he really helped me out. I really recommend this place! Great customer service!"
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Linda McKinney

November 10, 2023

5  out of  5 rating by Linda McKinney
"It's been a long time since I have reached out to a business and experienced customer satisfaction. 1. A live person, Greg, answered the phone and was genuinely attentive. 2. He asked questions that guided him to determine the best product for my need. 3. He listened patiently to my concerns and answered all my questions. 4.He was needing information I didnt have and said reached out to the that person. Got the info. Then he called me back to finalize our transaction. 5. Not sure if Greg was an "old soul" but the experience reminded me of what it was like when businesses were customer friendly, professional, and knowledgeable. #5STARS"
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Shelby Sanford

November 8, 2023

5  out of  5 rating by Shelby Sanford
"Greg Maddux was great to work with and helped get me the best coverage at the most affordable rate. Highly recommend working with him."
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Regina Watson

November 7, 2023

5  out of  5 rating by Regina Watson
"Very good"
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Rayna Brown

November 6, 2023

5  out of  5 rating by Rayna Brown
"This Statefarm team in Brentwood TN has been exceptional providing me with knowledge and understanding & identifying the policy that works best for me. Both Austin and Matt are always available and patient when I call or reach out to them asking questions. Unlike other companies I’ve been with in the past, that made me feel like I was just another number on an excel sheet….. this team makes you feel as if you are a part of their family and truly just want the best for you. I highly recommend! My experience so far has been positive and It brings relief knowing I have a supportive team that will be there to assist with any of my auto or rental coverage needs!"
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Tom Topolinski

November 3, 2023

5  out of  5 rating by Tom Topolinski
"Austin is a savior. Unparalleled customer service. I am glad he is in my corner. Thanks to him, I will remain with SF. The roadside assistance aspect is sketchy/unreliable, and that it is well known, but I will stick with SF."
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Austin Heithcock

November 3, 2023

5  out of  5 rating by Austin Heithcock
"excellent to work with!"
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Brian Wilkins

November 2, 2023

5  out of  5 rating by Brian Wilkins
"Excellent customer service, quick fast and concerned about your needs. Matt is great on his follow up and gets me the information I need timely. I’m impressed with this agency, if you’re looking for insurance please give them a try."
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Cathy Weaver

November 2, 2023

5  out of  5 rating by Cathy Weaver
"Great customer service! Best rates I have ever had for the amount of coverage!!"
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Shane Hudson

October 30, 2023

5  out of  5 rating by Shane Hudson
"Austin helped me save $600/year by switching over to State Farm. I highly recommend working with him and his team!"
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Brittany Thomason (Britt)

October 5, 2023

5  out of  5 rating by Brittany Thomason (Britt)
"Exceptional!! I cannot believe how lucky I was that Greg seen my request for auto quotes and called! I never felt pressured, judged, or stupid for asking him to explain. Never felt like he was on repeat nor just selling whatever I'd buy. He listened to what my situation was and found coverage to suit. It took about an hour and half from start to finish and I couldn't feel better then I do now! Greg, from the bottom of my heart, Thank you for making me feel like I mattered and for treating me like a friend!! Sincerely, Britt."
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Paula Lawson

September 30, 2023

5  out of  5 rating by Paula Lawson
"Matt was very helpful, knowledgeable and found the right policy for my needs at the best price that I have found."
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Kio Pos

September 29, 2023

4  out of  5 rating by Kio Pos
"Very professional and easy to reach. The office was fast and receptive when I needed a renters insurance policy asap."
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Casey DeFord

September 26, 2023

5  out of  5 rating by Casey DeFord
"Austin made the process of switching over insurance SO easy! I have been delaying this process because I didn’t want to deal with the hassle and it was 100% hassle free. He was so informative and helpful and I left with more affordable and better coverage than I had before. I now have better car insurance, life insurance, and renters insurance. 10/10 reccomend!"
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Lori Garrett

September 12, 2023

5  out of  5 rating by Lori Garrett
"I have been with Statefarm for many years. My agent Austin Hardy is always available to answer my questions and makes everything easy. I love being able to text him from the statefarm mobile app. I highly recommend Austin Hardy! Thank you for taking good care of me!"