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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eli.

December 30, 2024

5  out of  5
rating by Eli.
"Matt was great and helped me figure out the best plan and price!"
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laura hammond davis

December 23, 2024

5  out of  5
rating by laura hammond davis
"Austin made it all easy and saved me a ton of money with better coverage. Happy 😊👏🎉happy Thanks Austin, Laura"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heather Biangardi

December 21, 2024

5  out of  5
rating by Heather Biangardi
"Greg and his team have helped me with my insurance needs. Taking the time to answer any questions I had and informing me the best they could."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mallory Burysek

December 16, 2024

5  out of  5
rating by Mallory Burysek
"Matt was amazing at explaining all my options for different coverages and plans! I am so glad I switched my car insurance and got a life insurance plan!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ross Bradley

December 16, 2024

5  out of  5
rating by Ross Bradley
"Matt provided great advice and supported us through the early phases of our claim."
We responded:
"Thank you for the review! I'm happy Matt was able to assist you during your claim and provide the support you needed! If you ever need anything don't hesitate to reach out! Have a great day!"
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Alishia Weikle

December 5, 2024

5  out of  5
rating by Alishia Weikle
"State Farm makes everything so easy and they’re a pleasure to work with! Everyone I’ve worked with is extremely professional and always makes me feel at ease!"
We responded:
"Thank you for the 5 star review Alishia! We are happy to have you hear at Austin Hardy State Farm and look forward to working together! Have a great day!"
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Jessi Goodwin

December 4, 2024

5  out of  5
rating by Jessi Goodwin
"Great service AND Matt McKenzie saved us over $2,000 on our annual insurance premiums (house + auto)!! We didn't feel pressured or hassled, even though it took us awhile to commit to changing from our previous insurance company. Would highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jazmine Bailey

December 4, 2024

5  out of  5
rating by Jazmine Bailey
"Matt helped me switch over my auto policy and set up a life insurance policy and couldn’t have made it easier. I’m saving more money and have better coverage. Thank you State Farm for taking care of me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Justin Miller

December 4, 2024

5  out of  5
rating by Justin Miller
"Austin Hardy did a great job explain the details of my policy!"
We responded:
"Thank you for the 5 star review! If you ever need anything don’t hesitate to reach out! I appreciate your business!"
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Mark Sonnier

November 14, 2024

5  out of  5
rating by Mark Sonnier
"Greg Maddux is the man! Thank you, so very much, for your help, sir. You made getting insurance quick & easy."
We responded:
"Thank you for the 5 star review Mark! I am happy Greg was able to help make the process of getting your insurance switched to our office as easy as possible! I appreciate your business and look forward to working with you! Have a great day!"
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Maxwell A.

November 3, 2024

5  out of  5
rating by Maxwell A.
"Wow, what a fantastic team! Without delay, they address and resolve any issues in a professional manner. I will recommend them to everyone."
We responded:
"Thank you so much for the 5 star review! We work hard to provide top notch customer service and handle issues in a timely manner. We look forward to working with you on your insurance needs and I appreciate your business! Have a great day!"
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James Watson

October 29, 2024

5  out of  5
rating by James Watson
"My car was broken into ( thru the sunroof) this morning 😩 I called My State Farm Agent Matt explained what had happened he took down some information for the repair company that they use and has everything set up for my repair 🤗 with AAA glass repair company that’ll come to my home for the repair! Now that’s a Good neighbor 🤩 I’ve been with State Farm for over 40 years and I’ve always had excellent service!💯"
We responded:
"Thank you for the 5-star review James! We appreciate your business, and I am happy Matt was able to help you and get that set up for you! We look forward to continuing to serve you in the future! "
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Sarah Surber

October 9, 2024

5  out of  5
rating by Sarah Surber
"Matt and Austin are always going above and beyond. Their response time is so quick!"
We responded:
"Thank you for the 5 star review Sarah! We take great pride in our customer service and making sure we take care of our customers!! I appreciate your business and hope you have a great day! Thank you! "
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Jacob “PixelMaker04” Bullock

September 24, 2024

5  out of  5
rating by Jacob “PixelMaker04” Bullock
"Super friendly and helpful in assisting with switching insurance companies."
We responded:
"Thank you for the 5 star review Jacob! We are we were able to help get your insurance here with Austin Hardy State Farm. I appreciate your business and we look forward to working together! Have a great day!"
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Jared Patterson

September 18, 2024

5  out of  5
rating by Jared Patterson
"So helpful with our insurance needs. Very knowledgeable and helpful, answered all my questions! Thank you so much!"
We responded:
"Thank you for the 5 star review Jared! We are happy to be able to serve you and answer all of your questions! I appreciate your business and hope you have a great day! "
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Jason Cooper

September 17, 2024

5  out of  5
rating by Jason Cooper
"Im am very happy that I recieved the phone call from Matt about insurance today. He took the time to go into detail about all of the options they provide and did an exceptional job at covering how insurance is and broke down so many areas that I was unaware of about insurance making me excited to become a member. Thank you Statefarm!"
We responded:
"Thank you for the 5 star review Jason! Matt has done a great job with our customers explaining their coverage and making sure they understand what their policies cover and what they may not cover! Thank you again and we look forward to working together! Have a great day! "
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Janice Haggard

September 17, 2024

5  out of  5
rating by Janice Haggard
"Matt was the gentleman that helped me, very patient and respectful. Fortunate to have him representing your company. Thanks"
We responded:
"Thank you for the 5 star review Janice! Matt is a valuable part of our team and I am happy he was able to help you! I appreciate your business and look forward to working together! Have a great day! "
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Peter Dong

September 13, 2024

5  out of  5
rating by Peter Dong
"I have been using the State Farm for over a year now and my agent Austin and his team are very helpful and knowledgeable when I need something. They are always ready to answer whatever questions you have. I will definitely recommend them anyone."
We responded:
"Thank you for the 5 star review Peter! We are happy you have had a great experience with us and we look forward to continuing to work together! I appreciate your business and hope you have a great day!"
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Doris Mensah

September 3, 2024

5  out of  5
rating by Doris Mensah
"This office have been very professional towards me all the years l have had State Farm insurance they take my matter personally and respectfully l appreciate that thank you"
We responded:
"Thank you for the 5 star review Doris! I appreciate you as a valued customer and hope you have a great day! "
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Dexter Da Don

August 23, 2024

5  out of  5
rating by Dexter Da Don
"My State Farm agent Austin is the best extremely helpful"
We responded:
"Thank you for the 5 star review! I appreciate your business and look forward to working with you! Have a great day!"
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Dallas Toon

August 21, 2024

5  out of  5
rating by Dallas Toon
"Matt did a wonderful job explaining our coverages and helping us get all set up. We're now getting better coverages for a better premium. I feel confident I'll have exceptional customer service any time I have questions or need to make a claim. So glad I found them!"
We responded:
"Thank you for the 5 star review Dallas! Matt does a great job explaining and helping our customers understand their insurance plans! We are happy to have you with Austin Hardy State Farm and we look forward to working together! Have a great day! "
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Elizabeth Stafford

August 20, 2024

5  out of  5
rating by Elizabeth Stafford
"Everyone is always so nice and attentive! It’s easy to contact the office and I have never had to wait for a response for longer than a couple hours."
We responded:
"Thank you for the 5 star review Elizabeth! I appreciate your business and hope you have a great rest of your day!"
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Christopher Surber

August 14, 2024

5  out of  5
rating by Christopher Surber
"Always been happy with the service Austin and his team provides! All questions are answered quickly. Changes to coverage are fast!"
We responded:
"Thank you for the 5 star review Christopher!! I appreciate your business and hope you have a great day!"
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Sandra Duncan

August 13, 2024

5  out of  5
rating by Sandra Duncan
"We love State Farm. They are so quick to answer my questions and they are really nice to deal with"
We responded:
"Thank you for the 5 star review Sandra! I appreciate your business and hope you have a great day!! "
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Amy Stanley

August 6, 2024

5  out of  5
rating by Amy Stanley
"Had been very helpful adding new vehicles and even removing an old one once sold. Always informative when we call or need something."
We responded:
"Thank you for the 5 star review Amy! I appreciate your business and hope you have a great day!! "