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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Wheeler

August 8, 2026

5  out of  5
rating by Laura Wheeler
"Matt spent a lot of time discussing options with my brother and myself. He was professional and very nice. He gave us a great rate so we switched companies."
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Leelani Harper

August 6, 2026

5  out of  5
rating by Leelani Harper
"I talked with Matt today to add another vehicle and another child to my insurance policy, and the process was quick and easy. During our conversation, he also let me know that State Farm offers Roth IRAs for young adult kids, something I had no idea they did! I really appreciate him taking the time to share that information instead of just handling my policy changes. It’s great to work with a team that’s knowledgeable, helpful, and genuinely looks out for their customers. Thanks, Matt!"
We responded:
"Thank you so much for your wonderful feedback of us here at Austin Hardy’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Austin Hardy’s Insurance Team "
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Ashley Walker

August 4, 2026

5  out of  5
rating by Ashley Walker
"Matt was fantastic to work with! He took the time to explain everything clearly, answered all of my questions, and found me the best rate. The whole process was easy and stress-free. I highly recommend Matt if you're looking for great service and someone who truly looks out for your best interests!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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A J.

July 30, 2026

5  out of  5
rating by A J.
"Everyone i have worked with from the quote to making a payment has been helpful, respectful and friendly. Great group of folks."
We responded:
"Thank you for the 5 star review! We are happy to have you with Austin Hardy State Farm and look forward to working with you! Have a great day! "
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tybo 1

July 27, 2026

5  out of  5
rating by tybo 1
"Greg was extremely helpful in explaining all the options available and answering my questions. I got an awesome rate customized to my needs! Highly Recommend!"
We responded:
"Thank you for the amazing review! Our Brentwood insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Austin Hardy, your State Farm Agent "
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Debbie

July 25, 2026

5  out of  5
rating by Debbie
"Talked to Matt. He was very helpful in letting me know what I needed to do to file a claim. And providing me with information about our policy. Thanks so much!!"
We responded:
"Debbie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Brentwood. "
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James Doyle

July 24, 2026

5  out of  5
rating by James Doyle
"Ben was awesome and tailor made my car insurance"
We responded:
"Thank you so much for your wonderful feedback of us here at Austin Hardy’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Austin Hardy State Farm "
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Lauren Smith

July 23, 2026

5  out of  5
rating by Lauren Smith
"Very friendly wouldn’t change a thing"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Fermin Leon

July 22, 2026

5  out of  5
rating by Fermin Leon
"I had a great experience working with my State Farm representative. He was patient, knowledgeable, and took the time to answer all of my questions without making me feel rushed. He explained everything clearly, helped me understand my coverage options, and made the entire process smooth and stress-free. I really appreciated his professionalism and excellent customer service. Thank you for making the experience such a positive one!"
We responded:
"Thank you for the 5-star review! I appreciate your business and look forward to working together! "
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Tierra Oshon

July 15, 2026

5  out of  5
rating by Tierra Oshon
"Greg is the best! Give me a great rate and service."
We responded:
"Thank you for the 5-star review of Austin Hardy’s team - we really appreciate your kind words! "
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Maggie

July 15, 2026

5  out of  5
rating by Maggie
"Matt made shopping for insurance easy! I was able to start my new policy quick and seamless."
We responded:
"Thank you for the 5-star review Maggie! I'm happy Matt was able to make the process easy and seamless! I appreciate your business! "
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Shkurta Krasniqi

July 15, 2026

5  out of  5
rating by Shkurta Krasniqi
"Very helpful!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ryan Thomas

July 14, 2026

5  out of  5
rating by Ryan Thomas
"Worked with me on switching from Texas to Tennessee insurance with no financial hiccups or days without coverage 👌🏾"
We responded:
"Thanks for the review, Ryan! We are happy the transition was seamless for you on your insurance needs! We look forward to working with you! "
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Stephanie Steinfeld

July 9, 2026

5  out of  5
rating by Stephanie Steinfeld
"I always get the best help and advice from the Austin Hardy State Farm office no matter how small the question or request. Today Matt was super helpful and a pleasure to talk to. I recommend this State Farm office for insurance needs!"
We responded:
"Stephanie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Austin Hardy’s Team!"
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Jess Smith

July 9, 2026

5  out of  5
rating by Jess Smith
"They have always been so helpful with any questions and go above and beyond to help out with anything! Highly recommended!"
We responded:
"Thank you for the fantastic review, Jess! We are always here to help with your insurance needs here in Brentwood!"
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Motorcycle Bro

July 7, 2026

5  out of  5
rating by Motorcycle Bro
"It was super fast and easy to transfer my new motorcycle. Matt provided great service!"
We responded:
"Thank you for the 5 star review! I appreciate your business and look forward to continuing to work together! Have a great day!"
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Janice Haggard

July 7, 2026

5  out of  5
rating by Janice Haggard
"Matt was the gentleman that helped me, very patient and respectful. Fortunate to have him representing your company. You can tell he ty truly loves his job. Talked to me in layman's term. Please acknowledge this compliment to "MATT"."
We responded:
"Thank you for the 5 star review Janice! Matt is a valuable part of our team and I am happy he was able to help you! I appreciate your business and look forward to working together! Have a great day! "
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Rodrigues M Luzolo

July 6, 2026

5  out of  5
rating by Rodrigues M Luzolo
"I'am on good hand"
We responded:
"Thank you for the fantastic review, Rodrigues! We are always here to help with your insurance needs here in Brentwood. "
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Ashlynn Hovis

July 6, 2026

5  out of  5
rating by Ashlynn Hovis
"Very helpful in explaining policy options"
We responded:
"We appreciate your review, Ashlynn. We are so happy that you had such a wonderful experience with State Farm Agent Austin Hardy’s Team here in Brentwood! "
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Louise

July 1, 2026

5  out of  5
rating by Louise
"I worked with Greg. I was impressed with his professionalism and attention to detail. I would recommend Austin's office to anyone in the area. Thank you Austin and Greg!"
We responded:
"Louise, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Austin Hardy’s Team here in our Brentwood office. "
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Kaleb

June 26, 2026

5  out of  5
rating by Kaleb
"Great help! They made every question and concern feel seamless with excellent customer service and great results. Highly recommend!"
We responded:
"Thank you for the 5 star review Kaleb! We are happy you had a great experience with our office and we look forward to continuing to work with you on all of your insurance needs! "
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M A.

June 23, 2026

5  out of  5
rating by M A.
"I’ve had a very positive experience with Austin Hardy and his team at State Farm. I use them for both my home and auto insurance, and they’ve always been helpful, responsive, and easy to work with.

Whenever I have questions or need assistance, someone is quick to help and follows through. It’s refreshing to work with a team that values customer service and takes the time to make sure things are handled properly.

I appreciate their professionalism and would gladly recommend Austin Hardy State Farm to anyone looking for dependable insurance and great service."
We responded:
"Thank you so much for the 5 star review! We work hard to provide top notch customer service and handle issues in a timely manner. We look forward to working with you on your insurance needs and I appreciate your business! Have a great day!"
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Greg

June 17, 2026

5  out of  5
rating by Greg
"I’m not sure why State Farm hasn’t advertised their rate decreases in Tennessee, but they should. I saved over $1000/year! Needless to say, I’m glad I heard them out. They weren’t pushy in the slightest, which is refreshing for the insurance industry. They took the time to explain my options and I was able to fit two cars, homeowners’, and life insurance for my family in my budget. Thank you!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Austin Hardy’s Team. "
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Sharon Clarke

June 10, 2026

5  out of  5
rating by Sharon Clarke
"Everything looks good. An easy process. I just signed up today."
We responded:
"Thank you for the amazing review, Sharon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Melina Miller

June 3, 2026

5  out of  5
rating by Melina Miller
"Greg was absolutely awesome and very patient with us! I would refer him to everyone. He made sure we received everything we wanted with really good rates 😊"
We responded:
"Thank you for taking the time to leave such a great review, Melina. We strive for excellence in all things insurance and are grateful for your positive feedback. "